FAQs
What is Dear Mind Support?

Dear Mind Support is the support wing of Dear Mind wherein we extend emotional and mental support through e-counseling and virtual support group sessions.

What is online counseling?

Counseling is a professional assistance and guidance given in resolving personal and psychological problems by a mental health professional. Online Counseling is the provision of the same via online (audio/video) channels.

Who provides counseling?

Counseling is provided by mental health professionals who have a minimum qualification of a master’s degree in psychology or social work.

Who can benefit from counseling?

Anyone, irrespective of their age, gender, race, religion,ethnicity etc. with any mental health concern can benefit from counseling.

How can counseling help me?

Counseling can have a profound impact on one’s life. It will help you cope with your stresses, mental health conditions and achieve your personal goals effectively and in a healthy way.

How many sessions will I require?

There is no set length for treatment since the number of sessions depend on the condition and treatment type. Counseling can last anywhere from one session to a few months to even years. We recommend at least 4 sessions.

How to know if therapy is working for me?

The best way to know this is by assessing the change in your mood and symptoms over the course of treatment.

Can I change my counselor if I wish to?

Yes, if you wish to change your counselor, email us at dearmind20@gmail.com or drop us a WhatsApp message +91 8805662319.

How do I sign up?

It’s very simple : Go to the Book a session tab> Fill the form up> you will receive a WhatsApp message in a day or two; Consult your counselor and begin your healing journey here.

I signed up. How long until I receive a notification/ counselor?

Once signed up, you will receive a WhatsApp message from us within a day or two with all the details of your session. Sometimes, it may take longer if the counselor’s slots are full.

How will I communicate with my counselor?

You can communicate with your counselor via audio or a video call. We recommend a video call for better effectiveness.

Will I start depending on my counselor?

Once in counseling, it's natural to feel dependent or attached to your counselor. But a good and ethical therapist will make sure that the relationship between you two is a healthy one.

How long is each session?

The first free consultation is 30 mins long. Post that the sessions last from 45 mins to 1 hour.

Is my information secure?

Yes, we respect your information and it remains confidential with your counselor. In certain situations when the counselor feels it’s important to protect the client or others from harm, it will be discussed with the client before disclosure.

Is there a number I can call for enquiry?

You can reach out to us on +918805662319 or drop us an email at dearmind20@gmail.com .

What if I have an emergency?

We do not provide help in case of emergency In case of a crisis, please use the following number. :Aasra 24/7 - +91-9824066726